Dear Job:
You are not difficult. I even appreciate that I have you. However, some of your people I have to deal with on a regular basis are driving me UP. A. WALL. I'm going to lose my mind if I stay with you much longer.
I know this is going to be difficult but we're going to have to part ways soon. You're turning me into an alcoholic in the worst way possible. Unfortunately, the only way I can truly cope with our differences is with alcohol. Lots of it. Tons and tons of it. Daily. All day long, if I could. As a matter of fact, if I took a shot every time something irked me...I'd be fine and mellow all day. Too bad that's not an option.
I'm hoping I find a new work relationship soon which will treat me much better.
Thanks for understanding.
Love,
Me
Wednesday, January 13, 2010
An Open Letter to James "Jamie" Dimon, President and CEO of JPM Chase
Dear Mr. Dimon:
Why do you have a zillion email addresses listed? Can we really reach you at any one of them? The ones I've seen are jamie.dimon@jpmchase.com, jamie@chase.com, jamie.dimon@chase.com, james.dimon@chase.com. I seriously doubt you want to be reachable so badly that all these are valid. In fact, I'm betting that none of these are correct. As much as I would like to send you a letter via email, I won't take my chances with any of these sketchy addresses.
Therefore, I ended up sending you my letter via snail mail. I know you will probably never see it, let alone read it. That may be the case with email also but at least it's quicker and the chances may be slightly greater you would be made aware of it. And it's trackable conveniently.
Nevertheless, I wanted to ask, why are you being so elusive? It's only email...if I can reach the President of the United States via email, surely you could be as accessible.
Again, the President may never see my email, but at least I know I can send him one. And, by the way, the snail mail letter I sent you I also sent to President Obama as he was cc'd on it.
Thanks loads.
Love,
Me
Why do you have a zillion email addresses listed? Can we really reach you at any one of them? The ones I've seen are jamie.dimon@jpmchase.com, jamie@chase.com, jamie.dimon@chase.com, james.dimon@chase.com. I seriously doubt you want to be reachable so badly that all these are valid. In fact, I'm betting that none of these are correct. As much as I would like to send you a letter via email, I won't take my chances with any of these sketchy addresses.
Therefore, I ended up sending you my letter via snail mail. I know you will probably never see it, let alone read it. That may be the case with email also but at least it's quicker and the chances may be slightly greater you would be made aware of it. And it's trackable conveniently.
Nevertheless, I wanted to ask, why are you being so elusive? It's only email...if I can reach the President of the United States via email, surely you could be as accessible.
Again, the President may never see my email, but at least I know I can send him one. And, by the way, the snail mail letter I sent you I also sent to President Obama as he was cc'd on it.
Thanks loads.
Love,
Me
Wednesday, January 6, 2010
A New Year, Another Beginning
This is probably my 3rd or 4th (or 5th or 6th) blog out there, but unlike the others, this one will be completely public. I'm going to use this forum to address various businessess, corporations, etc., on various issues. I'm hoping that this will not just be limited to my input, but to others' as well.
In one of my other blogs, I wrote a diatribe about the poor service I received from a certain cellular telephone provider and was surprised to receive many responses -- even years after the rant -- on the subject. I'm using this particular forum not just in hopes that someone will see a post they could actually act upon, but more for my own sanity. It's a way for me to release my frustrations on something which I find difficult or impossible to change. Perhaps someone could even enlighten me as to the reasons why some things shouldn't change. I'm open to that, too. (Despite the fact that I still may disagree!)
Many years ago, I experienced really bad customer service at a department store. There was a buy something for a certain amount of money and get a free gift offer. The salesperson told me I didn't spend enough to get the gift while the customer right in front of me bought the exact same thing, and DID receive the free gift with no hassle. I was infuriated and demanded to see the store manager who, at the time, was sequestered in a corner office on an upper floor of the building. (This was waaaay back before the interwebs were invented so I had to do things the old-fashioned way.) I must have waited 30 minutes in the lobby of the manager's office before the receptionist told me that he was "too busy" to see me and that I could write him a note if I wanted. Since I was still seeing red (by now, it was the principle of the matter), I ended up writing a 3-page "note" on how poorly I felt I was treated by that salesperson. I didn't just rant and rave (although I did plenty of both!), but provided him with the name of the salesperson who "helped" me and my store account number showing that I was a regular patron who expected better service than I had received that day.
I dropped the letter off with the receptionist never expecting to hear back. Of course, it just made me feel better writing everything down, and even though I may not receive a response, I found some sense of accomplishment speaking up at the time. About a week-and-a-half later, I received a package in the mail from the department store. It was the free gift that was offered in the promotion I was trying to purchase! There was no note, but I sensed that the manager did read my letter and this was his way of saying, "Sorry for the inconvenience."
I've gone back to that store several times and thought of looking up the salesperson to see if she was still there, but knowing I called her out and getting something for my trouble was satisfaction enough.
In one of my other blogs, I wrote a diatribe about the poor service I received from a certain cellular telephone provider and was surprised to receive many responses -- even years after the rant -- on the subject. I'm using this particular forum not just in hopes that someone will see a post they could actually act upon, but more for my own sanity. It's a way for me to release my frustrations on something which I find difficult or impossible to change. Perhaps someone could even enlighten me as to the reasons why some things shouldn't change. I'm open to that, too. (Despite the fact that I still may disagree!)
Many years ago, I experienced really bad customer service at a department store. There was a buy something for a certain amount of money and get a free gift offer. The salesperson told me I didn't spend enough to get the gift while the customer right in front of me bought the exact same thing, and DID receive the free gift with no hassle. I was infuriated and demanded to see the store manager who, at the time, was sequestered in a corner office on an upper floor of the building. (This was waaaay back before the interwebs were invented so I had to do things the old-fashioned way.) I must have waited 30 minutes in the lobby of the manager's office before the receptionist told me that he was "too busy" to see me and that I could write him a note if I wanted. Since I was still seeing red (by now, it was the principle of the matter), I ended up writing a 3-page "note" on how poorly I felt I was treated by that salesperson. I didn't just rant and rave (although I did plenty of both!), but provided him with the name of the salesperson who "helped" me and my store account number showing that I was a regular patron who expected better service than I had received that day.
I dropped the letter off with the receptionist never expecting to hear back. Of course, it just made me feel better writing everything down, and even though I may not receive a response, I found some sense of accomplishment speaking up at the time. About a week-and-a-half later, I received a package in the mail from the department store. It was the free gift that was offered in the promotion I was trying to purchase! There was no note, but I sensed that the manager did read my letter and this was his way of saying, "Sorry for the inconvenience."
I've gone back to that store several times and thought of looking up the salesperson to see if she was still there, but knowing I called her out and getting something for my trouble was satisfaction enough.
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